Compliments and complaints are managed individually by each partner organisation within the CYPS.

Compliments and Complaints within our partners

Click here for details of who to contact to pass on a compliment or make a complaint about services provided by Bridgewater Community Healthcare NHS Trust.

Click here for details of how to pass on a comment or make a complaint about services provided by Trafford Healthcare NHS Trust

Compliments to Trafford Council CYPS Services

If you wish to make a comment or have received excellent service, please tell us about it!

Click here for an online form to register your feedback.

Complaints about Trafford Council CYPS services

Trafford CYPS makes every effort to make sure that the services you receive are of the best quality and meet the needs of you and your family. However, occasionally you may feel that the service you have received is not at the standard you expect and you might want to make a complaint.

If you want to make a complaint about CYPS Social Care Services, please send an email complaintscyps@trafford.gov.uk. This will go directly to the CYPS Complaints team.

If you want to make a complaint about other Council CYPS services, you can fill in a form online, which will go to the Corporate Complaints Team. Requests sent via this method may take up to three days to process through to the right teams.

Or you can send an email to complaintscyps@trafford.gov.uk, which will go directly to the CYPS Complaints team.

Click here for details about the Corporate Complaints team.

To contact the CYPS Complaints Team please telephone:
Steve Byrom
Compliance and Governance Officer
Telephone: 0161 912 4698

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